Sales Support Representative: Bilingual Spanish & English

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

What does a Bilingual Sales Support Representative really do?

Think of yourself as someone who will provide world-class service to our customers or clients in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role.

We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it’s time to imagine what it’s like being a Sales Support Representative.

As a Bilingual Sales Support Representative, you will:

• Research and resolve issues reported by the client's end-users via phone, email, and chat support. 

• Use sales techniques, to offer products and services to customers or potential customers, mainly via telephone to cold, warm or hot leads. 

• Document all information on customer interaction according to standard operating procedures.

Requirements:

•  Experience: Prefer 1 year or equivalent sales or business development experience (commission sales, appointment setting, inside or outside sales, previous experience in roles with a sales target / quota or a sales incentive program, contacting sales prospects, generating new sales leads, account management) or at minimum, show a propensity to upsell additional products or services to customers, using standard sales techniques and rebuttals.

• Must be willing to complete an assessment that includes a typing test of 35 wpm

• Great communication skills, written and orally

• Demonstrate strong abilities to work independently and as a team player

• Must be adaptable and flexible, demonstrating abilities to work with process and information changes

• Experience using Salesforce is a big plus

• Must be at least 18 years of age

• Must have at least a High school diploma or GED

• Must be willing to participate in a background screening 

• This is an onsite position (1650 Independence Dr, New Braunfels, TX 78132)

• Must be fluent in both Spanish and English Languages (written and verbal)

Recommended:

• Experience with phone, email and live chat support 

• Experience in customer service, sales, billing, collections, or technical support
  
  

APPLY HERE: https://jobs.eu.humanly.io/jobs/b12ea566-da12-4803-82d9-e2a3c97a6633?source=LinkedIn