Are you a strategic and creative marketer with a passion for social media and paid campaigns? Plugg Technologies is looking for a results-driven Social Media & Digital Marketing Specialist to enhance our online presence and drive engagement.
What You’ll Do:
✅ Social Media Management: Develop and execute content strategies across Facebook, Instagram, LinkedIn, and Twitter. Manage scheduling, engagement, and community interactions while leveraging analytics for continuous improvement.
✅ Paid Marketing Campaigns: Plan, execute, and optimize paid advertising campaigns on Meta (Facebook/Instagram), LinkedIn, and Google Ads. Monitor performance metrics to maximize ROI.
✅ Content Strategy & Branding: Craft compelling content that aligns with our brand voice, incorporating copywriting, basic graphic design, and video editing to boost engagement.
✅ Analytics & Performance Tracking: Utilize tools like Meta Business Suite, Google Analytics, and Hootsuite to track KPIs, measure engagement, and refine strategies based on data-driven insights.
What We’re Looking For:
CUSTOMER SERVICE JOB POSTING
Company Overview:
PulseAlert is a Canadian company specializing in the development and distribution of personal emergency response systems (PERS) and medical alert devices. These devices are designed to provide immediate assistance to individuals in the event of a medical emergency or other crisis, allowing them to maintain their independence and stay connected to help when needed.
Responsibilities:
Requirements:
About The Role
We're seeking a technical Customer Success Manager for a growing team to drive AI-powered content strategies for enterprise clients. You’ll oversee AI workflow deployments, work closely with technical teams, and use data-driven insights to optimize performance. Exceptional spoken English is a must.
Key Responsibilities
Qualifications
Why Join This Company
APPLY HERE: https://jobs.ashbyhq.com/growthtroops/1a20ffbb-8b1c-4190-9650-daad7bb60dc2/application?utm_source=rYG80gznnj
Job Description Summary:
Spanish Language Support Trading and Banking Workflow Customer Support Executive delivers all aspects of application support for LSEG products such as Eikon desktop and Workspace, covering usability and customization, content search, explanation, data integrity, covering restoration of workspace, solving connection errors, providing technical assistance and answers to customers inquiries.
The Customer Support Executive will be providing effective and polite support to customers in relation to their product or service by Phone, Chat and Email. This includes active focus on enquiry resolution, a positive client centric demeanour always and ensuring that all the vital action is taken to resolve a customer’s enquiry.
Responsibilities:
Respond to customers’ enquiries relating to information, product functionality and fault calls resolving as many queries as possible on the first interaction by Phone, Chat or email in Spanish for both LATAM and Europe (Spain) region.
Log and classify all calls and requests for assistance in the customer relationship management system.
Filter and call out enquiries related to other aspects of the business and handover to the appropriate department.
Handle the resolution process for customers relating to data and applications for a particular product/s and contact the relevant team in LSEG.
Oversee enquiry resolution progress and proactively call customers with a status update or resolution if queries cannot be resolved on initial interaction.
Follow the appropriate procedures to respond to issues and update our customers when outages of a major nature occur.
Call out problems affecting several customers or influencing the timely resolution of one customer’s enquiry. This would include customer concerns to the team leader and other support, sales, engineering or resolver groups as appropriate.
Recognize and raise recurring problems, inferior processes or outdated procedures.
Accept additional projects or areas of responsibility that will improve the team’s performance.
Qualifications:
LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject.
If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
Job Description:
Confluent Medical Technologies se dedica a trabajar en colaboración con nuestros clientes, llevando sus proyectos desde un prototipo rápido hasta una producción de gran volumen. Nuestra experiencia técnica incomparable, nuestra experiencia comprobada y nuestra asociación con nuestros clientes nos han permitido perfeccionar el proceso necesario para ofrecer dispositivos médicos de clase mundial a través de ciencia, ingeniería y fabricación de materiales innovadores. Nuestras capacidades principales incluyen: componentes de nitinol, stents expandibles con globos y catéteres con globos, sistemas de administración, textiles biomédicos, kits de acceso y alambres guía. Estamos orgullosos de nuestra posición como líder en el espacio de la tecnología médica y nos mueve la pasión por crear productos que nuestros clientes han imaginado para sus clientes.
En Confluent, estamos comprometidos con nuestros valores de trabajo en equipo, innovación, responsabilidad, integridad, liderazgo y enfoque en el cliente, e invertimos en un equipo que represente estos valores. Cada miembro de nuestro equipo desempeña un papel fundamental en la entrega de dispositivos médicos que salvan vidas a través de ciencia, ingeniería y fabricación de materiales innovadores. Somos el socio más confiable de la industria de dispositivos médicos y lo logramos con una organización enfocada en la seguridad, la eficiencia y la satisfacción del cliente.
En Confluent Medical estamos buscando llenar posiciones tanto administrativas como operativas, por lo que esta requisición ha sido creada para el desarrollo de una base de datos de candidatos.
Beneficios
APLICA AQUI: https://confluentmedical.wd5.myworkdayjobs.com/Confluent_Medical/job/Alajuela-Costa-Rica/Job-Fair-Candidates_R-101427
Do you want to work on cutting-edge projects with the world’s best IT engineers? Do you wish you could control which projects to work on and choose your own pay rate? Are you interested in the future of work and how the cloud will form teams? If so - the Gigster Talent Network is for you.
Our clients rely on our Network for two main areas, Software Development and Cloud Services. In some cases, they need help building great new products, in others they want our expertise in migrating, maintaining, and optimizing their cloud solutions.
At Gigster, whether working with entrepreneurs to realize ‘the next great vision’ or with Fortune 500 companies to deliver a big product launch, we build really cool enterprise software on cutting-edge technology.
About the role
The client is the world’s largest association dedicated to those who develop talent in organizations. Their members come from more than 120 countries and work in public and private organizations in every industry sector.
Customer Care Center Associates provide top-notch service to members and customers through phone, email, and chat contacts. Customer Care Associates answer questions, resolve problems, and demonstrate how valuable the members and customers are by delivering an exceptional customer experience.
Responsibilities
Required Qualifications
Our recruitment process
We strive to move efficiently from step to step so that the recruitment process can be as fast as possible.
What we offer
APPLY HERE: https://job-boards.greenhouse.io/gigster?error=true
Customer Service
Salary Range: $865USD - $1211USD per month
Join our growing real estate company and become a vital part of our team, supporting our multifamily property operations and ensuring top-notch tenant experience in the New York area.
What You'll Do:
Who You'll Work With:
You’ll collaborate with our dynamic customer service and property management teams to enhance tenant satisfaction. As a bridge between tenants and various operational departments, you’ll ensure inquiries are handled efficiently and with care.
Who We're Looking For:
Why Join Us?
Work Details:
How to Apply:
Click "Apply" to start your application. Help us make a difference in the tenant experience!
We are an equal opportunity employer and value diversity at our company.
APPLY HERE: https://jobs.hyremote.com/jobs/Careers/694922000017766541/Customer-Service-Representative?source=CareerSite
ALOHAS is more than a fashion brand: it’s a responsible shopping experience and a chance to participate in the fight against overproduction in fashion.
Working at ALOHAS is being part of the innovation and growth of a Spanish start-up with a young, creative and proactive team, where innovation, collaboration, and high energy drive our success. It’s demanding but extremely rewarding due to an environment where we take pride in learning from one another and strive to make sustainability a way of life beyond the workplace.
In a nutshell, we love what we do and it shows!
Overview
We seek articulate and process-oriented individuals to connect with potential customers and set appointments for a leading automotive solutions provider. This role is perfect for those who excel in clear communication and enjoy building relationships over the phone.
Job Highlights
Hourly Rate: The equivalent of US$ 9.8 per hour in the applicant’s local currency
Number of Paid Hours Per Week: 40 hours per week
Schedule: Schedule can be flexible within Monday to Saturday, between 9 AM - 8 PM Atlanta, Georgia USA, Eastern Time
Work Arrangement: Work from home
Contract: Independent Contractor
Side Note: Since this is a permanent work-from-home position and the arrangement is that of an “Independent Contractor,” the selected candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.
Responsibilities
As our Automotive Industry Telemarketer, you will:
Requirements
Essential Qualities:
Experience and Skills:
Bonus Points:
Independent Contractor Perks
- Permanent Work from Home
- Immediate Hiring
- Steady freelance job
Reminder
Apply directly to the link provided; you will be redirected to BruntWork’s Career Site. You must apply using the said link to complete the initial requirements, which includes pre-screening assessment questions, technical check of your computer, and voice recording.
APPLICATIONS WITH COMPLETE REQUIREMENTS WILL BE PRIORITIZED.
El cargo tiene como principal objetivo realizar la captación de nuevos leads, generando una lista de prospectos calificados a través de las herramientas disponibles, buscando acercarse a los tomadores de decisiones para generar oportunidades de negocio.
Responsabilidades:
• Realizar la captación de nuevos leads (con enfoque en empresas fuera de EE. UU. que buscan expandir su talento en el mercado estadounidense) generando una lista de prospectos de acuerdo con los requisitos definidos por el área comercial (ticket medio ideal, segmentos, persona ideal), calificando la base de nuevos contactos.
• Utilizar las herramientas disponibles (llamadas, correo electrónico, WhatsApp, redes sociales) con el objetivo de crear necesidades para impulsar negocios.
• Generar oportunidades de acercamiento a los tomadores de decisiones para agendar demostraciones por el equipo comercial.
• Utilizar las redes sociales como herramienta de networking para generar nuevos leads y negocios.
• Realizar la programación de reuniones con leads calificados.
• Trabajar en conformidad con los valores y normas de H&CO.
Formación Académica:
• Formación superior en curso o completa, en Administración Marketing, o afines.
• Inglés avanzado C1 (mandatorio).
Experiencia Profesional:
• 1 a 3 años de experiencia como Inside Sales, SDR o en la prospección B2B, preferiblente en compañías relacionadas con Staffing, HR, Learning, entre otros.
Competencias:
• Habilidades de comunicación
• Enfoque en el cliente
• Trabajo en Equipo y Colaboración
Enthusiastic people to assist our customers by answering IDT products and services questions by opening their accounts to review their information and provide them the details needed.
A customer service representative will maintain our customers' records by updating their account information and will be responsible to solve products or service problems by addressing the complaints or comments and clarifying them.
Determining the cause of the problem is key to select and execute the best resolution.
As a customer service representative we need you to be our ambassador on the phone, spreading the word and recommending potential products or services, being an advocate and the voice of the customer to management and provide feedback of improvements needed by collecting customer information and analyzing customer needs.
What we need:
What we offer:
Job Description
Join our Team! DEXIS is looking for individuals who work their best, help others, and commit to helping us improve our customer lives and celebrate the difference in others. We have several new and exciting opportunities available as we expand our Customer Care team into Costa Rica!
Who is DEXIS and why should you join the team?
We are the leading manufacturer and distributor of innovative dental imaging equipment, software, and solutions. We offer meaningful work through innovation, diverse opportunities, and career progression.
Where are we?
UltraPark I, La Aurora, Heredia.
The primary function of this position is to respond to order inquiries, process return labels, and to advise on warranty questions. Additional responsibilities include receiving and making outbound customer calls including corresponding via email, managing customer and equipment data and effective use of resources, systems, and databases.
Departmental hours of operation are Monday – Friday, 7:00am – 4:00pm Central Time in support of US/Canadian customers.
Essential Duties And Responsibilities
Job Requirements
Excellent written and verbal communication skills are needed as well as proficient in MS Word and Excel. Excellence in accuracy and attention to detail. Strong problem-solving and decision-making skills with the ability to handle a variety of customer situations. Ability to work standard departmental hours of 40 hrs/per week, in addition to holidays and overtime as needed.
Minimum Requirements
Preferred Requirements
Operating Company
DEXIS
Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.
Position Summary
Your Role
Your Background
Aptiv Rewards & Advantages
Some see differences. We see perspectives that make us stronger.
Some See Technology. We See a Way to Make Connections.
Privacy Notice - Active Candidates: https://www.aptiv.com/privacy-notice-active-candidates
Aptiv is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law.
About IntouchCX
IntouchCX is shaping the future of customer experience by partnering with iconic brands to create meaningful connections across voice, chat, email, and social media. Fueled by cutting-edge technology and a team that’s all-in on making brands thrive, we’re setting the bar in quality-driven support.
About the Job
Are you interested In a rewarding career working with the world’s most exciting brands? Welcome to IntouchCX! We are where today’s opportunity meets tomorrow’s career. We support your personal and professional growth with customized training and development programs. Your success is our success, and we want to help you reach your goals!
Our Customer Service Representatives are passionate about making every customer interaction an unforgettable experience, whether that’s through inbound calls, emails, and/or chats. Punctuality, performance, and positivity will set you up for success.
Benefits:
Job and Paperwork Requirements:
Term of Contract: Full Time. Permanent contract.
Feel free to contact us from Monday to Friday from 8:00 AM to 6:00 PM, or visit us at 5-00 zona 13 WTC building, 1st floor, North Tower
Call us at 24112631 or send us a WhatsApp at 58139210 if you have any questions.
We're waiting for you - join our team today! Submit your application and one of our recruiters will reach out via email/phone/text to learn more about you and connect you to this exciting opportunity!
By signing this application, the applicant consents to IntouchCX collecting, using and retaining his\her personal information for purposes relating to the application process and if hired, the employment relationship.
Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.
Only resumes in English will be considered.
Oral and written fluency in English is required.
100% On-site Position
Work Schedule:
Summary of Essential Job Functions:
Minimum Requirements:
Benefits:
We are the world's fastest-growing shared economy marketplace for RV, CamperVan, and Travel Trailer rentals. We are looking for support experts who are passionate about providing the users on our platform with the best customer experience in the world.
As a Customer Support Agent, you will be the frontline hero of our customers, helping facilitate a smooth and fluid experience via phone, email, and chat!
Customer Support Agent’s Daily Activities
• Provide world-class experiences by interacting with customers via phone, email, and chat to provide a proactive solution to their most important concerns.
• Understand our Host’s and Guest’s pain points, advocate for their concerns internally, and influence our products to provide a superb customer experience at all touch-points.
• Use your product expertise to collaborate with and help other teams maintain a high level of customer service at all times.
• As the voice of our brand, you will help build up our reputation with your insatiable and addictively friendly personality.
Customer Support Agent’s Requirements
• For this specific job posting, we require applicants to be based in Latin America.
• A minimum of 3 years experience in a phone, chat and email support environment.
• Great communication skills: Confident both speaking and writing in clear, fluent, professional English.
• Available to work a minimum of 22 hours and up to 40 hours per week.
• Available to work within a 24/7 environment, including potentially nights, weekends and holidays
• Familiar with web-based customer support tools like Zendesk, Slack and Google Suite.
• You have a dedicated space in your home for work, with a desk (no working on the couch or in bed, must be a professional setup)
• Your work environment must be quiet and distraction free while you are on shift (no animal, children or television noise, etc)
• You must be able to provide your own workstation and everything required to work remotely (quiet environment, suitable computer/laptop, fast internet, dual-screen monitor set-up, reliable electricity, etc).
• Comfortable installing required software and using the Work for Impact Time Tracker to record billable hours
• A critical thinker who solves problems and has a good understanding of what to escalate
• Experience working in a fast-paced or startup environment is a plus but not required. Adaptability and patience are key.
• Empathy is crucial. You should possess the skill to make people smile no matter what circumstances they present nor what issues they are needing assistance with.
• Pressure brings out the best in your performance. You have conflict resolution skills and a personality that thrives in a fast-paced environment is highly recommended.
• Live, promote, and appreciate our company culture. You align with our mission and maintain a positive attitude in all situations.
• You are a go-getter and a self-starter. You are organized and a strong problem solver, with the ability to think outside the box and provide our customers with tailored solutions.
• You love to be counted on and are highly dependable. Reference checks should reveal no attendance concerns.
Important Details:
The fixed rate offered for this contract begins at $6.25 per hour and increases incrementally every 4 weeks until it reaches $8.25 per hour after 12 weeks. At the 12 week point, successful candidates will receive a $350 bonus and will continue at the $8.25 per hour rate.
Please note that these rates are prior to any deductions made due to service fees, processing fees and/or currency exchange rates applied by Work for Impact and your chosen payout method. We ask that applications are only submitted by applicants who are happy to accept this rate and these deductions.
Please note that correspondence related to your application may be received either by email or through the Work for Impact messaging feature - for this reason, please pay close attention to both while your application is under consideration.
When considering your application, we review both your application and the information on your Work for Impact profile - particularly your employment history. Please ensure your Work for Impact profile has been completed in full prior to submitting an application.
Training for this position will be approximately 30 to 40 hours per week and will be paid. Our first training group is scheduled to begin on 3 February 2024. Once this group is full, remaining successful candidates will then be invited to attend the training groups scheduled to begin on 24 February, 17 March, 7 April, and potentially a final class on 28 April. Please note that these dates are provisional and may be subject to change. Groups will be filled in chronological order, therefore applicants who apply early, are available quickly, and respond to messages promptly are most likely to be offered the earlier start dates.
Requirements
Hours needed per week (approximate): 30+ hours
English proficiency level: Fluent
Preferred locations: Argentina, Belize, Bolivia, Plurinational State of, Brazil, Chile, Colombia, Costa Rica, Ecuador, El Salvador, French Guiana, Guatemala, Guyana, Honduras, Mexico, Panama, Paraguay, Peru, Suriname, Uruguay, Venezuela, Bolivarian Republic of
IPEX is one of the North American leading providers of advanced plastic piping systems. Our mission is to shape a better tomorrow by connecting people with water and energy.
We currently seeking a Customer Service Representative. This role is based out of our Denver Office.
Don’t miss the opportunity to join a broad range of people-centric professionals, leaders, and status-quo fighter
Job Summary
IPEX is seeking a dynamic Customer Service professional to join their team. This individual will support multiple accounts and work across all levels of the organization, in addition to serving our customers externally.
Principal Responsibilities
The incumbent will work in a high volume environment to respond to customer requests for orders, quotes, product inquires and stock checks/price. Working in a fast-paced environment, the incumbent will multi-task while maintaining the highest quality of customer service:
Key Performance Features
Qualifications & Experience
IPEX is committed to providing accommodations for people with disabilities throughout the recruitment process and, upon request, will work with qualified job applicants to provide suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.
Accommodation requests are available to candidates taking part in all aspects of the selection process for IPEX jobs. To request an accommodation, please contact HR at HR@ipexna.com
Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Bilingual Customer Service Representative - (Spanish-English) working remotely in Sacramento, CA, you’ll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all!
This position requires that you reside within 50 miles of Sacramento, CA.
What You’ll Be Doing
Do you have a passion for helping others and giving them peace of mind? Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You’ll
What You Bring To The Role
What You Can Expect
Visit www.hellottecbenefits.com for more information.
A Bit More About Your Role
We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.
You'll report to a Team Lead. You'll contribute to the success of the customer experience and the overall success of the team.
About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
APPLY HERE: https://ttec.taleo.net/careersection/5/jobdetail.ftl?job=2280154&src=JB-10085
LOCAL REPRESENTATIVE Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Advancement Opportunity, Flexible Schedules, Daily Contests, Prizes, Casual Dress Code, Regular Raises
No Resume Required, Entry-Level
MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.
This position supports customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience.
In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day.
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
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Key Responsibilities
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated.
Qualifications
Preferred (Not Required)
All MCI Locations
Subject to the program and location of the position
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI
We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy
Compensation & Benefits That Fit Your Life
MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
This job operates in a home office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.
Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description.
The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.
About the job Remote - Customer Service Sales
Are you ready to join an exceptional team that offers comprehensive training, benefits, and flexible working hours?
Our Ideal Candidate Embodies Qualities Such As Adaptability, Trainability, And a Strong Desire For a Long-lasting Career. We're Looking For Individuals Who Are Eager To Start Their Journey With Us And Are Committed To Personal And Professional Growth. What We Offer
Full-time virtual career, offering the flexibility to work remotely. Average 1st yr $67-75K / Avg 2nd yr $1128K commission + bonuses. Life-long residual income through renewals. Unionized position with stock options. Excellent benefits package: medical, dental, prescription coverage. Exceptional training with experienced agents and managers. Leads provided: no calling family or friends, no cold calls. Flexible hours: a fulltime career, but you choose when you work. Opportunities for advancement and recognition. Dynamic Team Environment: a thriving virtual workplace atmosphere. Comprehensive training and ongoing support. Qualities We Value:
Openness to learn and be coached. Outgoing, friendly, positive, and approachable personality. A strong desire to help others to provide valuable advice and services. Effective communication skills: your ability to connect is crucial. Sales or customer service experience is advantageous but not mandatory. Your Qualifications:
Responsibilities
Laptop or computer with camera is required. Possession of, or willingness to obtain a life & health license. Basic computer literacy is essential. Must reside in North America. Your Job Responsibilities:
Contact the leads we provide to schedule virtual meetings with clients. Present benefit programs to enroll new clients and cultivate relationships with them. Collaborate with your manager to define clear objectives and goals, then achieve them through dedicated effort and determination.
Nice-to-have skills
Work experience
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